Privacy Policy

Last updated: July 2026

Information We Collect

Washington Pest Control collects personal information that you voluntarily provide to us when you request our pest control services, schedule inspections, submit inquiries through our website, call our office, or communicate with us via email or text message. This information may include your full name, residential or commercial address, phone number, email address, property details, and any specific information about pest issues you are experiencing that helps us prepare an appropriate service plan.

We also collect certain information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. If you contact us by phone at (888) 239-7622, we may record call details for quality assurance and training purposes, and you will be notified if a call is being recorded.

For commercial pest control accounts, we may collect business name, tax identification numbers, billing information, and authorized contact persons for your organization.

How We Use Your Information

Washington Pest Control uses your personal information to deliver, manage, and improve our pest control services. Specifically, we use your information to schedule and perform pest inspections and treatments, communicate appointment confirmations and reminders, process payments and maintain billing records, respond to your questions and service requests, send service-related notifications including safety information about treatment applications, maintain your service history for warranty and follow-up purposes, and comply with legal obligations including pesticide application reporting requirements.

We may also use your contact information to send you promotional communications about new services, seasonal pest alerts, or special offers, but only if you have provided explicit consent. You may opt out of marketing communications at any time by following the unsubscribe instructions included in each message or by contacting us directly.

Data Sharing

Washington Pest Control does not sell, rent, or trade your personal information to third parties for marketing purposes under any circumstances. We share your information only with service providers who perform functions on our behalf, such as payment processors, scheduling software providers, and email delivery services, and these providers are contractually obligated to protect your information and use it solely for the services they provide to us.

We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process, or to protect the rights, property, or safety of Washington Pest Control, our customers, or others. In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, and we will notify you of any change in ownership or uses of your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Service records are typically maintained for seven years to support warranty claims, regulatory compliance, and service history reference. Financial records are retained in accordance with applicable tax and accounting laws. When your information is no longer needed, we securely delete or anonymize it in accordance with our data retention schedules and secure disposal procedures.

Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how visitors interact with our site. Cookies are small text files stored on your device that help us remember your preferences, keep you signed in if you have an account, and compile aggregate data about site traffic and interaction.

You may choose to disable cookies through your browser settings, though this may affect the functionality of certain features on our website. We use analytics tools that employ cookies to collect information about your use of our site, including Google Analytics, which helps us improve our website performance and user experience. These analytics providers may set and access cookies on your browser, and their use of information is governed by their own privacy policies.

Third-Party Services

Our website may contain links to third-party websites, payment portals, or review platforms that are not operated by Washington Pest Control. We are not responsible for the privacy practices or content of these external sites, and we encourage you to review the privacy policies of any third-party service you visit or use. Our service providers include web hosting services, customer relationship management platforms, online scheduling systems, and payment processing services, each of which maintains its own security and privacy standards.

We use industry-standard encryption and security measures to protect your information during transmission and storage, including Secure Socket Layer (SSL) technology for data transmitted through our website. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact Washington Pest Control using the information below. You may request access to the personal information we hold about you, ask us to correct inaccurate information, request deletion of your information where permitted by law, or withdraw consent for certain processing activities.

Washington Pest Control
Phone: (888) 239-7622
Service Area: Washington State

We will respond to your inquiries within a reasonable timeframe and in accordance with applicable privacy laws. This Privacy Policy may be updated periodically, and any changes will be posted on our website with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.